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AI Vendor Threat Research And Cybersecurity’s Cynicism Prob…
For years, the security community decried the lack of transparency in public breach disclosure and communication. But when AI vendors break with old n...
OpenText Redefines Enterprise Automation And AI
OpenText World 2025 marked a turning point for enterprise automation and AI. The event spotlighted innovations such as the AI Data Platform and Conten...
Act On Real-Time Insights With A Consumer Intelligence Plat…
Consumer intelligence platforms help marketing and consumer insights leaders leverage real-time insights to better understand their customers (current...
The Future Of ESM Is Intelligent
AI is no longer optional in enterprise service management. Discover how leading platforms are using intelligence to drive efficiency, improve service,...
The AI Automation Fallacy
Stop chasing the automation rainbow. The hard truth is that pushing AI to replace people often breaks the very processes you’re trying to fix. We expl...
The Race To Agentic Payments: Where We Are Now In US B2C E-…
This blog answers five key questions about agentic payments and provides a timeline of key events in agentic commerce and AI-assisted payments....
Don’t Fear Being ODD — Embrace Observability-Driven Develop…
Discover why observability-driven development (ODD) is the key to faster, safer, and smarter DevOps pipelines. Learn how to shift from reactive firefi...
Prepare Your Workforce For An Agentic Future With An Agent …
In the era of AI agents, most organizations could benefit from AX (agent experience), the discipline to prepare an organization to successfully integr...
Anthropic Catches Attackers Using Agents In The Act
On November 13, AI vendor Anthropic published details about the disruption of what it characterized as an AI-led cyber espionage operation. Learn what...
Slot New Robot Workers Into Your Business Workflows
Paul Miller explores IFS’s and SAP’s visions for a future when robots will be integrated into the tools already used to manage human workers....