The Naivete of AI-Driven Productivity
The promise is not technically wrong, but sociologically naive...
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One must begin, as all serious discussions of technology do, with a neologism that perfectly captures a societal sickness, in this case, the term ”workslop,” which Harvard Business Review recently coined; the busy cousin of AI slop. Workslop denotes AI-generated work content that masquerades as competent output but is, in fact, cargo-cult documents that possess the formal qualities of substance yet entirely lack the conceptual scaffolding or contextual intelligence to advance a given task. Basically, if “fake email jobs” were fake as jobs and fake as emails.
HBR highlights that workslop is a phenomenon distinct from mere outsourcing because it uniquely employs the machine as an intermediary to offload cognitive labor onto another, unsuspecting human; a kind of bureaucratic hot potato that, according to one beleaguered retail director quoted by HBR, results in a cascading series of time-sinks: the initial time wasted in receiving the slop, the subsequent time wasted in verifying its hollow core through one’s own research, the meta-time wasted coordinating meetings to address the foundational inadequacy, and the final, tragicomic time wasted in simply redoing the work from scratch.